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Troubleshooting the Noteless Chrome Extension

Written by Sofie Skuland

If Noteless is not detecting any sound:

  • Make sure the correct microphone is selected.

  • Make sure Chrome has permission to access your microphone.

  • Close other applications that may be using the microphone, such as the Teams app or Zoom app.

  • Try refreshing the page.

  • Test the microphone in another browser or on another website.

If the Noteless icon is not visible:

  • Click the puzzle piece icon in Chrome.

  • Find Noteless.

  • Pin the extension using the pin icon.

If the note is not filled in automatically:

  • Copy the note manually.

  • Paste it into the correct field in your EHR system.

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